I have 10 years of experience in customer-facing roles, helping customers to design, migrate, and manage complex hybrid cloud environments. Certified AWS Solutions Architect Professional and The Open Group Master Certified Technical Specialist.
Working with partners to deliver effective cloud solutions for public sector organizations in Ireland. My role focuses on designing secure, scalable architectures and helping partners address customer challenges through cloud-based innovations.
Provide architectural guidance as a trusted advisor for AWS enterprise customers, reviewing architectures and recommending optimizations to meet business needs Member of the Technical Domain Authority team responsible for investigating critical severity escalations involving complex architectures Guide customers in implementing AWS best practices to enhance performance and security Mentor and supported junior team members
Partnered with clients to design and execute complex migrations from legacy on-premise infrastructure to hybrid cloud solutions, improving scalability and reducing costs Led the delivery of +$500K service contracts annually Led infrastructure design workshops for key customer projects, collaborating with stakeholder teams to create architecture plans tailored to business requirements and IT environments Contributed to closing multi +$1M deals across MEA, delivering proof of concepts creating infrastructure architecture documents, and presenting them to client executives Mentored and developed ramp-up plans for the new team members
Backup and recovery SME for Egypt and North Africa Designed and implemented tailored storage/ Data Protection solutions for clients, optimizing performance, reliability, and cost-efficiency Exceeded customer satisfaction targets and maintained a world-class NPS of +85 for 3 consecutive years Delivered multiple official training to enterprise clients across MEA, Upholding +8 feedback score
Some of the skills that I have
Amazon Web Services Training and Certification
Amazon Web Services Training and Certification
Amazon Web Services Training and Certification
Red Hat
Red Hat
IBM
The Open Group
IBM
Mechatronics Major